Good: Excellent Hotel - Excellent Accommodation - Excellent Staff, above all very polite and respectful and the sea view from the room. excellent food. Breakfast . Afternoon breakfast and dinner. Every evening dinner is themed and with live music.  In the Emerald you are close to handicraft fairs and the main tourist spot of Natal  The Bald Hill. I want to leave our thanks to all the hotel staff,   everyone at the front desk, from the boys in charge of the luggage, the managers, the housekeepers, the porters,   chambermaids for the smile of the day, affection and welcome. paparazzi guys great guys   above average professionals god bless you all and thank you so much for making our stay nine days,   the best possible. Grateful for input and output pampering. And especially the reception manager gabriela, your   Your gesture and welcome will be forever stored in our hearts. Thanks

Janete Haack

Positive: All excellent! The treatment and professionalism of the hotel staff,sympathy, empathy. Spectacular customer service! The ball show accommodation, large room, storage andExceptional cleanliness !. Negative: Nothing would have been better! It was perfect!..

Samuel